We at TIMES INTERNET LIMITED (“TIL”, “Company”, “we”, “our” or “us”) respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, process and disclose your information when you access or use the Stay Young website, available at stayyoung.in, and any related online properties owned or controlled by the Company that link to this Privacy Policy (collectively referred to as the “Platform”).

For the purpose of this Privacy Policy, “Services” include the articles, information, videos, web stories, newsletters, recommendations, tools, features and other content or services made available through the Platform.

This Privacy Policy must be read together with the Terms and Conditions applicable to the Platform.

The Platform may contain links to websites, applications or services operated by third parties. Such third-party platforms are not covered by this Privacy Policy. We recommend that you review their respective privacy policies before accessing, using or providing any information through them.

We shall not be responsible for the content, functionality, security practices or information-collection policies of any third-party websites or services.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information in accordance with its terms and applicable laws.

We collect personal information only where it is reasonably necessary to provide our Services, operate and improve the Platform, respond to your requests, comply with our legal obligations or pursue our legitimate business interests.

Information may be collected when you:

• Access or browse the Platform through a web browser or device;
• Subscribe to newsletters, alerts or other communications;
• Register or create an account, where such functionality is made available;
• Contact us with a query, complaint, suggestion or feedback;
• Participate in a survey, contest, campaign or promotional activity;
• Comment on, share or otherwise interact with content;
• Submit information through a form available on the Platform;
• Interact with our pages, posts or accounts on social-media platforms;
• Use any paid, subscription-based or personalised feature that may be introduced on the Platform.

Information provided directly by you may include:

• Your name, username or profile name;
• Your email address and mobile number;
• Your age, date of birth, gender and general location, where requested;
• Your profile picture or social-media profile information;
• Your newsletter, content and marketing preferences;
• Information contained in correspondence sent to us;
• Feedback, survey responses, comments and queries;
• Information voluntarily shared by you concerning your interests in skincare, haircare, body care, dental care, dermatology, beauty treatments, wellness or related subjects;
• Any other information that you voluntarily provide while using the Platform.

Please do not provide medical records, diagnostic reports, prescription details or other sensitive health information unless specifically requested through an authorised and secure feature of the Platform.

Where any paid service is made available, payment and billing information may be collected and processed directly by an authorised third-party payment-service provider. We do not ordinarily store or have access to your complete credit-card, debit-card, UPI, banking or payment credentials. We may retain limited transaction information for reconciliation, customer support, fraud prevention and legal compliance.

We may automatically collect certain technical and usage information when you access or use the Platform through cookies, software development kits, pixels, web beacons, log files and similar technologies.

Such information may include:

• Pages, articles and content viewed or accessed by you;
• Links, advertisements or features that you click;
• Search terms entered on the Platform;
• Date, time and duration of your visit;
• Referring and exit URLs;
• Your IP address and approximate geographic location;
• Browser type and version;
• Device type, device identifiers and operating system;
• Screen size, language settings and connection information;
• Mobile advertising identifiers, where applicable;
• Application or browser performance information;
• Traffic data, web logs, crash reports and diagnostic information;
• Information about your interactions with advertisements and sponsored content.

We may use this information to understand how users engage with the Platform, improve its functionality, measure content performance, provide relevant recommendations, detect technical problems and support advertising and analytics activities.

We may receive information about you from other sources, including:

• Publicly available sources;
• Social-media platforms where you interact with our pages, posts or accounts;
• Analytics, advertising and technology service providers;
• Business partners, affiliates and group companies;
• Survey, campaign, contest or promotional partners;
• Service providers assisting us with communications, technical support, data analysis or Platform operations.

Where you use a social-media account or another third-party service to access or interact with the Platform, we may receive information permitted by your settings on that service, such as your name, email address, profile picture, age range, gender or other public-profile information.

We will process information received from third parties only for purposes consistent with this Privacy Policy, the notice provided to you and applicable law.

We use cookies and similar technologies to distinguish you from other users, remember your preferences, understand Platform usage and provide a more relevant browsing experience.

Cookies may be used to:

• Enable essential Platform functions;
• Remember your language, location or content preferences;
• Measure traffic, audience engagement and content performance;
• Understand how users navigate through the Platform;
• Personalise content and recommendations;
• Prevent fraud, misuse and security incidents;
• Measure the effectiveness of advertisements and campaigns;
• Deliver advertisements based on general interests or browsing activity, where permitted.

Some cookies may be placed by third-party analytics, advertising, social-media or technology partners. The processing of information by such third parties may also be governed by their respective privacy policies.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or proper functioning of some Platform features.

We may use web beacons, pixels and similar technologies to understand online usage patterns and measure the effectiveness of our communications.

Where you have subscribed to receive emails or other communications, these technologies may help us understand whether a communication was opened and whether any link within it was accessed.

We may use analytics information to:

• Deliver web pages and content requested by you;
• Measure traffic, readership and user engagement;
• Understand the geographic regions from which users access the Platform;
• Improve the quality, functionality and interactivity of the Platform;
• Identify popular categories, articles and user interests;
• Develop and recommend content that may be relevant to users;
• Evaluate advertisements and promotional campaigns;
• Diagnose technical errors and improve performance.

Where required by applicable law, marketing communications will be sent only after obtaining your consent. You may unsubscribe from such communications by using the unsubscribe option provided in the communication or by contacting us.

We may use the information collected for the following purposes:

• To operate, maintain and improve the Platform;
• To provide access to articles, web stories, videos and other content;
• To respond to your questions, complaints, feedback or service requests;
• To manage newsletter subscriptions and other communications;
• To personalise your browsing and content experience;
• To recommend content relating to skincare, haircare, wellness, dermatology, dental care, body care, non-invasive treatments and related interests;
• To understand audience preferences and Platform usage;
• To conduct surveys, research and analysis;
• To communicate important Platform, policy or service updates;
• To provide promotional or marketing communications where permitted;
• To detect, prevent and investigate fraud, misuse, security incidents or unlawful activity;
• To enforce our Terms and Conditions and other policies;
• To comply with contractual, regulatory and legal obligations;
• To establish, exercise or defend legal claims;
• To develop new content, features and services;
• For any other purpose disclosed to you at the time information is collected.

We may share information with our affiliates, group companies, authorised employees, professional advisers, vendors and service providers where reasonably necessary to operate the Platform and provide our Services.

Such parties may assist us with:

• Website hosting and technical infrastructure;
• Analytics and audience measurement;
• Advertising and campaign management;
• Content recommendations;
• Email, SMS, social-media and other communications;
• Customer support and grievance management;
• Data storage, cybersecurity and fraud prevention;
• Surveys, promotions and research;
• Payment processing, where paid services are offered;
• Legal, accounting, auditing and regulatory compliance.

Service providers are authorised to process information only for the purposes for which it has been shared and in accordance with applicable contractual and legal obligations.

We may also disclose information where:

• Required by applicable law, regulation, legal process or governmental request;
• Required to comply with a court order, judicial proceeding or regulatory proceeding;
• Necessary to investigate or prevent fraud, cyber incidents or unlawful activity;
• Necessary to protect the rights, safety or property of the Company, its users, employees or the public;
• Necessary to enforce our agreements and policies;
• Required as part of a merger, acquisition, restructuring, financing, sale of assets or transfer of business.

Where aggregated or anonymised information cannot reasonably identify you, we may use or share such information for analytics, research, advertising, content development and other legitimate business purposes.

The Platform may display advertisements provided by the Company, its affiliates or third-party advertising partners.

Advertising partners may use cookies, pixels, mobile advertising identifiers and similar technologies to collect information about your interactions with advertisements and content.

Such information may be used to:

• Display advertisements on the Platform;
• Measure advertisement performance;
• Limit repeated advertisement exposure;
• Understand general audience interests;
• Deliver relevant advertisements on the Platform or other digital platforms.

When you access a third-party platform through an advertisement or external link, the privacy practices of that third party will apply to information processed on its platform.

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide the Services, resolve disputes, enforce agreements and comply with applicable legal, accounting or regulatory requirements.

The retention period may depend on:

• The nature and purpose of the information;
• The duration of your relationship with the Platform;
• Applicable limitation periods;
• Legal and regulatory obligations;
• The need to prevent fraud or misuse;
• The need to establish, exercise or defend legal claims.

We may maintain backup or archival copies of certain information where required for security, disaster recovery or legal compliance. Information stored in backup systems will be deleted or anonymised in accordance with our standard retention processes, unless its continued retention is required by law.

We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, alteration, disclosure, misuse, loss or destruction.

However, no method of transmitting or storing information through the internet is completely secure. Therefore, while we take reasonable steps to safeguard information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any account credentials, passwords or authentication information associated with your use of the Platform.

Subject to applicable law and verification of your identity, you may have the right to:

• Request access to personal information held about you;
• Request correction or updating of inaccurate or incomplete information;
• Request deletion of personal information that is no longer required;
• Withdraw consent previously provided by you;
• Opt out of marketing communications;
• Raise a complaint regarding the processing of your information;
• Request information regarding the manner in which your personal data has been processed or shared.

Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal. Certain information may continue to be retained where required for legal compliance, fraud prevention, dispute resolution or enforcement of agreements.

To exercise an applicable right, you may contact the Grievance Officer using the details provided below. We may request additional information to verify your identity and process your request.

The Platform is intended for a general audience and is not specifically directed towards children.

Children should access or use the Platform only with the involvement and supervision of a parent or legal guardian, where required under applicable law.

If we become aware that personal information relating to a child has been collected without appropriate consent, we will take reasonable steps to delete or otherwise process such information in accordance with applicable law.

We may update this Privacy Policy from time to time to reflect changes in the Platform, our practices, technology, legal requirements or regulatory obligations.

Any revised Privacy Policy will be posted on this page. Where appropriate, we may also communicate material changes through email, a Platform notice or another suitable method.

Your continued use of the Platform following the publication of an updated Privacy Policy will be governed by the revised policy, subject to applicable law.

Last updated: [Insert publication date]

Historic versions of this Privacy Policy may be obtained by contacting us.

If you have any complaint, concern or query regarding the collection, use, processing, storage, deletion or disclosure of your personal information, you may contact the designated Grievance Officer:

Grievance Officer: Ashmeen Barua
Email: grievance[at]timesinternet[dot]in

You may also write to:

Grievance Officer
Times Internet Limited
Ecstasy IT Park
Plot 391, Udyog Vihar, Phase 3
Gurugram, Haryana – 122016
India

When submitting a complaint or request, please provide:

• Your full name and contact details;
• A clear description of your complaint or request;
• Identification of the information or Platform activity concerned;
• A statement indicating whether the matter concerns personal or sensitive personal information;
• Any relevant documents, screenshots or supporting information;
• A statement confirming that the information submitted by you is accurate.

The Company may contact you to verify your identity, obtain further information or discuss the issues raised in your complaint.

The Company shall not be responsible for any communication if addressed to any non-designated person in this regard.